Your personal information belongs to you. At Jilibeth, we're clear about what we collect, why we need it, and who we share it with — nobody else. This page explains everything in plain language, no legalese required.
Jilibeth treats your data with the same care you'd expect from a trusted kabayan.
Jilibeth complies fully with Republic Act 10173 — the Philippines' Data Privacy Act of 2012 — and all relevant NPC guidelines.
Jilibeth does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Full stop.
All data transmitted between your device and Jilibeth is encrypted using industry-standard SSL, keeping your information private in transit.
You have the right to access, correct, or request deletion of your personal data held by Jilibeth at any time through our support team.
This Privacy Policy explains how Jilibeth ("we," "us," or "our") collects, uses, stores, and protects the personal information you provide when you use the Jilibeth platform — including the website at jilibeth.app and any associated services or applications.
At Jilibeth, we understand that Filipino players put real trust in us when they share their personal details. That trust isn't something we take lightly. We collect only what we genuinely need, we protect it carefully, and we give you control over it. This policy is our commitment to you — written plainly so you can read and understand it without needing a law degree.
By registering and using Jilibeth, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please do not register or continue using the platform.
Jilibeth is an online gaming and sports betting platform licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). We operate the website jilibeth.app and all associated gaming services offered through it.
For the purposes of the Philippines' Data Privacy Act of 2012, Jilibeth acts as the Personal Information Controller — meaning we determine the purposes and means of processing your personal data.
Our designated Data Protection Officer can be contacted at support@jilibeth.app for any privacy-related requests, questions, or complaints.
Jilibeth collects personal data in several ways — directly from you during registration and account use, automatically through your interaction with the platform, and from third parties where permitted. Here's a breakdown of what we collect:
Jilibeth may receive personal data about you from identity verification service providers, payment processors (such as GCash and Maya), fraud prevention partners, and, where applicable, public records or regulatory databases. This data is used solely to verify your identity, process your payments, or detect fraud.
Whether you're playing from Coron or Cebu, your data is handled with the same level of care at Jilibeth.
Jilibeth uses your personal data only for legitimate, specific purposes. We do not collect data speculatively or "just in case." Here is why we need the information we collect:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, mobile number, date of birth |
| KYC identity verification (PAGCOR requirement) | Government ID, selfie or photo, address |
| Processing deposits and withdrawals | Payment method details, transaction history |
| Fraud detection and AML compliance | Transaction patterns, IP address, device data |
| Customer support | Account details, communication history |
| Responsible gaming monitoring | Gaming history, session data, deposit patterns |
| Marketing communications (opt-in only) | Email, mobile number, preferences |
| Platform improvement and analytics | Usage data, device information (anonymised where possible) |
Jilibeth will never use your data for purposes beyond those stated above without first obtaining your explicit consent or where required by law.
Under the Data Privacy Act of 2012, Jilibeth relies on the following legal bases to process your personal data:
Jilibeth does not sell, rent, or trade your personal data. We share it only with the following categories of parties, and only to the extent necessary for the stated purpose:
All third parties who handle your personal data on behalf of Jilibeth are required to maintain confidentiality and process your data only for the specific purpose for which it was shared.
Jilibeth shares your data only with the services that keep your account running — never with advertisers or data brokers.
Jilibeth retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
When data is no longer required, Jilibeth deletes or anonymises it in a secure manner consistent with industry best practices.
Jilibeth implements technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
Jilibeth uses cookies and similar technologies on the platform. A cookie is a small text file stored on your device when you visit a website. We use cookies for the following purposes:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the Jilibeth platform. For marketing cookies specifically, you may withdraw consent at any time through your account settings or by contacting support.
As a data subject under the Philippines' Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Jilibeth. You can exercise any of these rights by contacting our Data Protection Officer at support@jilibeth.app.
You have the right to know what personal data Jilibeth collects about you, how it is used, and who it is shared with. This Privacy Policy fulfils that right.
You may request a copy of the personal data Jilibeth holds about you. We will respond within 15 business days of a verified request.
If any of your personal data held by Jilibeth is inaccurate or incomplete, you have the right to request a correction. You can update most account information directly through your account settings.
You may request deletion of your personal data in certain circumstances — for example, when it is no longer needed for the purpose it was collected, or where you withdraw consent and there is no overriding legal obligation to retain it.
You may object to the processing of your personal data for direct marketing purposes at any time. Once you object to marketing, we will stop sending you promotional communications within 5 business days.
Where technically feasible, you may request that Jilibeth provide your personal data in a structured, commonly used, and machine-readable format.
If you believe Jilibeth has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first so we can try to resolve the matter directly.
Jilibeth's services are strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21.
During registration, all players are required to confirm their age and submit government-issued identification for KYC verification. If Jilibeth discovers that a registered account belongs to a minor, the account will be immediately closed and all associated data deleted, subject to any legal obligations to retain records related to the investigation.
If you are a parent or guardian and believe your child has registered on Jilibeth, please contact us immediately at support@jilibeth.app so we can take appropriate action.
Jilibeth may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance from the National Privacy Commission.
When we make material changes to this policy, we will notify registered players by email and/or through a notice within the platform at least 14 days before the changes take effect. The "Last updated" date at the top of this page will always reflect the most recent revision.
Continued use of Jilibeth after a policy update takes effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests related to this Privacy Policy or to your personal data held by Jilibeth, please reach out to us. We take every inquiry seriously and aim to respond within five (5) business days.
Data Protection Officer — Jilibeth
For complaints that we are unable to resolve to your satisfaction, you may escalate the matter to the National Privacy Commission of the Philippines through official NPC channels.
Your Data, Your Control
We want to be completely clear about what we won't do — because trust is built on the things you don't do just as much as the things you do.
Jilibeth will never sell, rent, or trade your personal information to data brokers, advertisers, or any commercial third party for their own use. Your data is not a product.
Jilibeth will never send you promotional messages without your opt-in. If you haven't agreed to receive marketing, you won't receive it — and you can opt out at any time.
Your data stays within compliant jurisdictions. Jilibeth does not transfer personal data to countries with inadequate data protection standards without your consent or a valid legal basis.